Apple Product Return

Before returning your Apple device, please complete the following steps to ensure your refund is processed without delay:

1. Sign out of your Apple ID and iCloud
   • Turn off Find My and remove the device from your Apple ID.
   • Activation Lock must be disabled.
2. Erase all content and settings
   • The device must be fully wiped and show the initial setup screen.
3. Remove personal items
   • Remove SIM cards, watch bands, cases, and any accessories not originally included.
4. Ensure the device is ready for resale
   • No Apple ID, passcodes, or accounts should remain on the device.

Devices returned with Activation Lock or linked to an Apple ID may be refused or subject to refund delays.